TapQual vs AiSensy
AiSensy is built to send messages to a lot of people. TapQual is built to work out which of the people who replied is worth your time. Those are different jobs, and plenty of businesses need the first one.
Where AiSensy is the better choice
If one of these is your situation, buy theirs. We would rather tell you now than have you cancel in a month.
Bulk campaigns to cold lists
If your main need is sending an offer to ten thousand uploaded contacts, that is what AiSensy is designed around. TapQual broadcasts to your own leads and to contacts you import with their permission recorded — by band, stage, tag or source — and shows the price before you send.
A mature agent inbox for a big team
Dozens of agents, SLAs, canned macros, chat transfers. TapQual has seats, assignment and follow-ups for a small team — three on Starter, ten on Pro — and stops well short of a call centre.
Breadth of integrations
A larger, older platform has more prebuilt connectors. We have signed outbound webhooks, which reach anything through Zapier or Make, but that is one step rather than none.
Where TapQual is the better choice
It tells you who to call
Every answer carries a weight, every lead gets a score, and the list is ranked. That is the entire product rather than a feature bolted to the side of a sending tool.
It feeds your ad account
Qualified leads are reported back to Meta through the Conversions API, so delivery optimises for people who turn out to be real rather than people who merely start a chat. Included on every paid plan.
It is priced for a small team, not a call-centre
The entry plan includes three seats, assignment, follow-ups and a pipeline, without a platform fee or a minimum commitment on top. A shop with the owner and two staff is the whole customer.
Feature by feature
| TapQual | AiSensy | |
|---|---|---|
| Scores and ranks every lead | Built in — the list opens with who to call first | Not the product’s job; you read the chats yourself |
| Answers new enquiries automatically | Yes, in about three seconds | Yes, via chatbot flows |
| Broadcasts | To your own leads, by score, at Meta’s cost | To any list, core feature |
| Reports conversions to Meta ads | Every paid plan | Not a standard feature |
| Answers typed questions from your own FAQ | On Pro | Varies by plan and add-on |
| Team seats and assignment | Yes — 3 seats on Starter, 10 on Pro | Yes |
| Marks up WhatsApp message charges | Never — Meta bills you directly | Check current terms |
Compiled from each product’s public pricing and documentation. Competitors ship changes constantly — if something here is out of date, tell us and we will correct it.
The short answer
If you send campaigns to a list, buy AiSensy. If you run ads and drown in replies you cannot sort, buy TapQual. A few businesses genuinely want both, and they do not conflict — but a WhatsApp number can only be connected to one platform at a time, so you would need two numbers.
Wati gives a big team a good place to have conversations. TapQual decides which conversations are worth having, then hands each one to the right person on a team of two or ten. If you have thirty agents and SLAs, you probably want Wati. If you have a few people and too many chats, you want the other thing.
Doing it yourself is free, personal and completely fine at low volume. It stops working at the exact point your ads start working, which is a cruel piece of timing.
The only comparison that settles it
Run it on your own number for 14 days. No card, and nothing charges itself at the end.