“Do you have it in grey?” at 11pm, and three people who could answer it in the morning.
Every product question lands in one WhatsApp number. The person asking wants a price and a yes or no, tonight. Your staff see it in the morning, someone answers it twice, someone else never does, and the order went to whoever replied first.
These questions are ready the moment you sign up — load them and change any word.
The questions, and what each answer is worth
Points decide who counts as hot. You change the wording, the answers and the numbers — this is a starting point, not a template you are stuck with.
First — what can we help with?
- Buy somethinghigh
- Price / stockmedium
- An existing orderlow
Got it. When do you need it?
- Today or tomorrowhigh
- This weekmedium
- Just browsinglow
Last one — how would you like to get it?
- Home deliveryhigh
- Pick up myselfmedium
- Not sure yetlow
After it is running
The assistant answers what it can from your catalogue — name, price, in stock — and sorts the rest by what they want and when. Each lead lands with one person, who gets a reminder to follow up. Connect Ordello and every order, shipment and return shows on the lead.
- 01
They tap your ad and land in WhatsApp
At 2am, from another timezone, while you are asleep. This is the moment every other tool wastes.
- 02
They get an answer in about three seconds
A greeting in your assistant’s name, then the first question with tappable answers. No form, no app, no link to click.
- 03
Three taps, about twenty seconds
Goal, timeline, budget — or whatever actually sorts your enquiries. You write the questions; they never type unless they want to.
- 04
They get scored and sorted
Hot leads get your closing message immediately — a booking link, a catalogue, “we will call you within the hour”. Cold ones get a polite close and something useful. You never see them.
Ranked before you woke up. The top one already has your booking link.
Before you ask
Do I need a new phone number?
Will WhatsApp charge me on top of this?
Does it sound like a robot?
What happens if someone types instead of tapping?
Can I take over a conversation myself?
Other trades
Ads that run at 2am, leads in three timezones, and no way to tell who is serious.
High-ticket treatments, and a front desk that is busy with the patients already in the chair.
The widest gap in any trade between a serious buyer and somebody browsing on the sofa.
Stop losing the ones who message at 2am.
Free for 14 days, no card, and live in about ten minutes.