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TapQual
Pricing

Two plans. No setup fee. No contract.

Start with 14 days free. No card, and nothing charges itself when the trial ends — if you do nothing, it simply stops.

Starter

For a small team with one number.

₹999/month

or $19 a month if you pay in dollars

Start free for 14 days
What you get
  • 300 leads a month
  • You plus two team members, each with their own login and alerts
  • Assign leads by hand, let staff pick, or assign automatically
  • Shared inbox: reply with photos, files and voice notes
  • Follow-up reminders, escalation when nobody replies, notes and a timeline
  • Instant reply, tap-to-answer questions, scoring and ranking
  • Auto-replies with your brochure, keyword answers, away message and business hours
  • Catalogue, orders and bookings with day-before reminders
  • Payment links (your Razorpay) and UPI QR codes on orders
  • Broadcasts with your own templates, and follow-up sequences that stop when they reply
  • WhatsApp forms, click-to-chat links and QR codes that track where leads came from
  • Shopify, WooCommerce and website forms bring leads and orders in; abandoned-cart reminders
  • Import your contacts, your own lead fields, API and Google Sheets
  • Phone notifications for hot leads and waiting customers
  • Instagram DMs in the same inbox, answered by the same assistant; comment-to-DM
  • Ad optimisation — feeds Meta what a real lead looks like
  • Ordello link: live catalogue answers and order updates on the lead
Not included
  • AI assistant conversations
  • AI answers to typed questions
Most popular
Pro

When leads type as often as they tap, and the team is bigger.

₹2,499/month

or $49 a month if you pay in dollars

Start free for 14 days
What you get
  • 2,000 leads a month
  • Everything in Starter
  • Ten seats for a bigger team
  • AI assistant: chats from your own description of the business — no fixed questions
  • Reads photos and understands voice notes customers send, sends your files and product photos
  • AI answers questions from your own knowledge base — drafted for you from your website or a PDF
  • Two WhatsApp numbers, unlimited question sets
  • Priority support

About WhatsApp’s own charges

On your own WhatsApp Business account, Meta bills paid messages to you directly and we never touch them. If we host the number for you, paid messages come from prepaid credit at a flat ₹1.20 (marketing) or ₹0.20 (utility) — Meta's rate plus GST, rounded up. Either way, replies in an open chat cost nothing, and a lead from a Click-to-WhatsApp ad opens a 72-hour window where every message is free.

We tell you this before you buy rather than after, because the alternative is you finding a Meta invoice you were not expecting and deciding we were hiding it.

Every plan

Included whatever you pay

These are not upsells. They cost us nothing to serve, and putting them behind an upgrade would mean hiding our best argument.

Ad optimisation

Qualified leads reported back to Meta so your delivery learns.

Booking links

Sent to a hot lead the second they qualify, at 2am if that is when it happens.

Human takeover

Step into any conversation and the assistant steps back.

Consent records

A timestamped record for every lead, kept five years.

Questions

Before you put a card in

Do I need a new phone number?
Yes — WhatsApp does not let one number run both the app on your phone and an automated system. Most people use a second SIM or a virtual number. It takes about ten minutes and we do the Meta side for you.
Will WhatsApp charge me on top of this?
Only for templates to someone whose chat has gone quiet. On your own WhatsApp account Meta bills those to you directly; on a number we host, they come from prepaid credit at Meta's rate plus GST (₹1.20 marketing, ₹0.20 utility). Most conversations cost nothing: replies in an open chat are free, and a lead from a Click-to-WhatsApp ad opens a 72-hour free window.
Does it sound like a robot?
It sounds like whatever you write. With the questions flow, every line is yours to word. With the AI assistant on Pro, you describe your business and your tone, and it writes each reply in the customer's own language — answering only from your prices, FAQs and catalogue.
What happens if someone types instead of tapping?
On Pro, the assistant answers from a knowledge base you write, then carries on with the questions. On Starter it acknowledges them and points back at the buttons, and after two tries it hands the conversation to you.
Can I take over a conversation myself?
Any time. Open the lead, type, and the assistant steps back so you are never both replying at once.
Can my staff use it too?
Yes. Starter includes you plus two people, Pro ten. Each person has their own login and their own WhatsApp alerts. Leads can be assigned by a manager, picked from a queue by staff, or handed out automatically to whoever is available and least busy. Staff see their own leads; owners and admins see everything.
I run my shop on Ordello. Does this replace it?
No — it sits in front of it. Paste an Ordello API key and the assistant answers product questions from your live catalogue, every order and return shows on the lead, and a review request goes out after delivery. Ordello stays your orders, stock and billing.
What if I already use another WhatsApp tool?
A number can only be connected to one platform at a time, so you would move the number across. We will tell you honestly if what you have already does the job.
Is my customers’ data safe?
Every lead is stored against your business only, consent is recorded for each conversation with a timestamp, and opt-outs are honoured immediately and permanently. You can export everything as a CSV whenever you want.
What happens after the trial?
14 days free, no card. If you do nothing at the end, it stops — we do not auto-charge anyone who never entered a card.

14 days. No card. No auto-charge.

Connect your number, load a set of questions, and see what your leads actually look like sorted.